During training sessions for new operators, what should be prioritized?

Prioritizing familiarity with equipment and emergency procedures is essential for new operators because they must be adept at using the one-way voice communication system effectively in real-world situations. The primary role of the operator involves ensuring clear and reliable communication during emergencies, which hinges on a comprehensive understanding of both the equipment they will be using and the procedures that govern their operations. This includes recognizing how to operate the system under stress, troubleshooting basic issues, and deploying correct protocols when communicating with emergency responders. Mastery of these fundamental aspects lays the groundwork for effective performance and can ultimately aid in saving lives during critical incidents.

While understanding complex software systems, social skills, and physical fitness can also enhance an operator's effectiveness, they are secondary to the immediate need for proficiency with the tools and procedures that are directly related to the communication system's operation.